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Online Help & Information
For online help and information, visit our MTA.CommuterDirect.com® Help & Information System.

MTA.CommuterDirect.com® Customer Service
For additional assistance with your transaction, or to ask commuting or MTA.CommuterDirect.com® shopping questions, please contact Customer Service:

MTA.CommuterDirect.com® Customer Service
PO Box 12176
Arlington VA 22219
Phone: (410)697-2212
Fax: 703-524-4959
TDD (deaf and hard of hearing only, calling from MD, DC, and VA): 711
Email: questions@CommuterDirect.com

Office hours: Monday - Friday, 7 a.m. - 6 p.m. (eastern time).

MTA.CommuterDirect.com® Manager
Ron Ison
Phone: 703-524-4920 or 703-228-RIDE (7433) ext. 206
Email: rison@commuterdirect.com

To ask questions in person or purchase tickets, tokens and passes over the counter, visit any of the four Arlington locations of The Commuter StoreĀ® or the Mobile Commuter Store.

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We appreciate your comments about this site and suggestions for improvement. Please email them to questions@CommuterDirect.com.

About MTA.CommuterDirect.com
MTA.CommuterDirect.com is your offical source for MARC Train and MTA Commuter Bus passes.

News...

Closed Friday for Inauguration Day

The Commuter Store, Mobile Commuter Store, CommuterDirect.com Customer Service Call Center, and ART - Arlington Transit Call Center will be closed Friday, January 20 for Inauguration Day. Arlington County government offices will be closed. CommuterDirect.com orders placed after 2 p.m. on Thursday, January 19 will be processed and shipped on Monday, January 23. ART service for Jan. 20
January 17, 2017, CommuterDirect.com

Travelling to, from Union Station January 18-22

The presidential inauguration on Friday, January 20, and related events, are expected to bring large crowds to Washington, D.C. Amtrak, MARC, VRE, and Metrorail passengers arriving at or departing from Union Station should allow extra time. Tips from Amtrak.
January 13, 2017, CommuterPage.com