Online Help & Information
For online help and information, visit our MTA.CommuterDirect.com®
Help & Information System.
MTA.CommuterDirect.com® Customer Service
For additional assistance with your transaction, or to ask commuting or MTA.CommuterDirect.com® shopping questions, please contact Customer Service:
MTA.CommuterDirect.com® Customer Service
PO Box 12176
Arlington VA 22219
Phone: (410)697-2212
Fax: 703-524-4959
TDD (deaf and hard of hearing only, calling from MD, DC, and VA): 711
Email: questions@CommuterDirect.com
Office hours: Monday - Friday, 7 a.m. - 6 p.m. (eastern time).
To ask questions in person or purchase tickets, tokens and passes over the counter, visit any of the four Arlington locations of The Commuter Store® or the Mobile Commuter Store.
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We appreciate your comments about this site and suggestions for improvement. Please email them to questions@CommuterDirect.com.
About MTA.CommuterDirect.com
MTA.CommuterDirect.com is your offical source for MARC Train and MTA Commuter Bus passes.
Commuter Bus Route 202, service from Gaithersburg to DOD and Ft. Meade, is being discontinued due to low ridership. Last day of service will be Thursday, February 28, 2019. Commuter Direct ticket sales for this route ended Feb. 7. Route 202 passengers may take Commuter Bus Route 201 from Gaithersburg, Shady Grove Metro, Georgia Ave., or Burtonsville Park & Ride to Arundel Mills Mall, then transfer to RTA 502 or Anne Arundel County bus AA-202.
February 6, 2019, CommuterDirect.com